Intelligent Buffet System will get you good food

Filed in archive Implementation on March 13, 2008

Next time you go to your favorite restaurant to eat your favorite dish you will have no reason to complain about it as RFID is out here to change everything for the good. Here comes the Intelligent Buffet Restaurant system developed by students of Kasetsart University which can be utilized to track customer behavior and find out which food items appealed to their senses and which ones got the thumbs down. This system can be used effectively in case of buffet system where it serves dual purpose - monitoring of menu and collection of vital customer information.

RFID tags attached to the buffer tray helps in gauging the popularity of the concerned item on the table therefore an item which stays for a pretty long time on the table may not be as popular with the patrons and this would give a clear indication to the restaurant management to take a look at the dish and reason out its unpopularity with the guests so that losses in terms of customers and unsold food could be avoided. It can also be used for introducing dishes on experimental basis more freely and get customer feedback within a short period of time to decide the future course of action.

I believe both customers and restaurants would gain from this system as the former would get the food of their choice whereas restaurants will be able to earn the desired revenue. Seems to be a win-win situation for everybody!!